Refund policy

Return & Refund Policy (U.S. Orders Only)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at nuarabeauty@outlook.com. Please note that returns will need to be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a prepaid return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always reach us at nuarabeauty@outlook.com for any return questions.